Privacy policy
Last updated: 20 October 2026
DigitalPager lets businesses tell customers their order is ready: the customer scans a QR code, and their phone rings when the order is ready. This page explains what we collect, why, and what you can ask of us. Questions: ramibaryhe@gmail.com.
Customers waiting for an order
- You don't need an account, and we don't ask for your name or phone number.
- We keep your order number and its times (when you took the number, when the order was ready and when it was picked up), and whether you saw the alert.
- If you turn on alerts, your browser gives us a push address so we can send the alert, along with your language. We delete it one day after your order closes.
- Your phone keeps your current order in the browser's storage so you can reopen it. You can clear it in your browser's settings.
Businesses and their staff
- Account: the email address you sign in with. If you sign in with Google, also your name, email address and profile picture as Google shares them.
- What you enter: the business name, logo, colour, address and counter settings, and staff names and PINs. PINs are stored only as a hash, so nobody can read them.
- Orders and their times, to show you history and statistics.
- Cookies that keep you signed in and keep the caller device paired.
Technical data
- To stop abuse we count requests per IP address. We store only a hash of the address, for up to one day.
- Error reports, when enabled, are set up to exclude cookies, IP addresses and form contents.
- No advertising, no tracking cookies, and we don't sell data.
Why we use it
- To run the service: give out numbers, ring phones, and show the TV board and the history.
- To keep the service secure and prevent abuse.
- To contact businesses about their account, trial and plan.
Who processes it for us
- Supabase (database and sign-in), with servers in Frankfurt, Germany.
- Vercel (hosting); our application servers run in Frankfurt.
- Google, if you sign in with Google.
- Your browser's push service (Google, Apple or Mozilla), which delivers alerts.
- Our email provider, which sends sign-in codes.
How long we keep it
- Push addresses: one day after the order closes.
- IP address hashes: up to one day.
- Orders: as long as the business uses DigitalPager, for its history.
- Business accounts: until the business asks us to delete them.
The business's role
- For a business's customers, the business decides how it uses its order system, and we process the data on its behalf.
Your rights
- You can ask to see, correct or delete data about you, under Israel's Privacy Protection Law. Write to ramibaryhe@gmail.com. Customers: since we don't know who you are, tell us the business, the order number and the date.
Security
- Encrypted connections (HTTPS), each business's data kept apart, PINs and IP addresses stored only as hashes, and data stored in the European Union.
Changes
- If we change this policy, we update this page and the date above. We tell businesses about important changes by email.